Blog

Take-A-Minute: Go find a story in someone.

Gift My grandfathers taught me something that I’ll never forget. One of them was a successful businessman in the printing trade, however, I always found him taking the time to get to know people, their background and who they are. I can’t let go of the imprint left on me when I’d listen to him intently visit with people during lunch in the small cafe/drugstore out behind the shop. My other grandfather wasn’t financially wealthy, but he too had the [...]

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Take-A-Minute: Make It Tangible

Make it tangible for me If I was to hold an apple in my left hand and ask you to close your eyes and describe it, you might say it’s red, has a stem, size of a baseball etc. If I were to hold in my right hand a megabyte and ask you to describe it, it might be very difficult. This is very similar to the ideas and concepts we have in our minds, but we fail to describe [...]

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Take-A-Minute: 2 simple words that will yield amazing results…

Follow-Up, That’s it… It’s not rocket science, it’s that simple. Yet it only seems to only occur when in sales and looking for a job. Follow-up does so much more. When you make a commitment to do something, surprise that person and follow-up on your progress without being reminded, you will be amazed at what happen after a few times. Follow-Up tells people… You care. They are important to you. Something matters to you. That progress is valued. You can be counted on. You are building trust [...]

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“We are Hoarders of Technology”

We’ve become Hoarders of Technology Healthcare systems have done a great job building their network and creating integrated delivery systems. This hasn’t come without its challenges, we have seen over the past 8-10 years a major shift in healthcare towards seamless technology platforms. Giving up the best of breed system, complex interfacing and functionality, to enable a comprehensive single system. These systems can bring not only integration within their organization, but across their communities of providers creating a hybrid of [...]

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Digital Health: Avoid the Failures

It’s not about the technology Digital Health is a new buzz word that really means the convergence of people, processes, technology, and data (PPTD) to improve how patient care is delivered and received, and refinements in operations. It is nothing new, in fact, it has been going on for some time, it has just become more prevalent with care providers as the technology and integration brings out new ways of doing things. Over the past 10 years, there has been a [...]

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How much will my care cost? It depends…

How much will my care cost? It depends… If you are reading this you might be feeling the same way I do. Recently, my son broke both his ankles going off a motorcycle jump. While registering him to be seen by my local urgent-care, the registrar asked me to pay my copay. I was happy to do so. I asked him “How much?” he responded, “Your insurance copay is based on a percentage of the total visit.” (Now this wasn’t the [...]

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What is Healthcare Governance?

Governance Landscape Health Care organizations are making progress on delivering improved transparent care, costs, and outcomes. Most integrated delivery systems have created tight partnerships and innovative efforts, however the progress is slow. Many are working within a new single integrated medical record and billing system. The integrated technology is forcing operation departments to work in a standard and integrated fashion across all points in the integrated delivery system like never before.  Forging new relationships and new ways of making decision [...]

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A Call for New Roles in Healthcare

As healthcare organizations start shifting their energies from the EMR implementations, managing the vast amount of data will ramp up. This will mean that the traditional roles within organizations will change. New technology is replacing old ways of working, and it requires healthcare organizations to be agile in developing or hiring in the right skills. Healthcare delivery systems are really focused on lowering its operating and acquisition costs, this will come through the study of data and standardization of processes. [...]

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Untangle the Healthcare Data Mess

Untangle the Healthcare Data Mess Every Christmas morning we had this unspoken contest of who could wake up with the best morning hair. It gave us all a huge laugh, in fact you had some sort of family pride when you won. Everyone had some sort of tangle mess on top, but my daughter always screamed the loudest when we tried to untangle her mess. Much like our morning hair, in a Health Information Management Department, you will be pleasantly [...]

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